For Carrollton Lakes homeowners
Common Questions
Quick answers to the things neighbors ask most. Can't find yours? Email the board at hello@carrolltonlakeshoa.com.
Your account & assessments
How do I pay my HOA assessments?
Annual HOA dues information and assessment payments are available inside the Homeowner Portal managed by Ocean Blue. Check the portal for current amounts and payment details.
Who handles HOA collection questions or overdue assessments?
Ocean Blue Community Management, Inc. handles collection questions. Contact David Latrella, LCAM at (813) 560-0012 or david@oceanbluecam.com. Current dues, account balances, and payments are available in the Homeowner Portal; Cora cannot access your private account or determine what you owe.
Where do I find our governing documents?
The declaration, bylaws, and rules are stored in the Homeowner Portal under your account documents. If you can't find something, contact Ocean Blue and they'll point you to it.
I'm new to the neighborhood — where do I start?
Welcome! Our New Here page covers the essentials: setting up your portal account, trash days, and who to contact.
Projects, changes & requests
How do I get approval for exterior changes to my home?
Anything visible from the street — paint, fences, roofs, additions, major landscaping — needs an ARC (Architectural Review Committee) request before work begins. Requests are submitted through the Homeowner Portal. Approval takes approximately 30 days, though the committee often approves faster depending on whether any additional information is needed.
Who maintains the lakes, entrances, and park?
Common areas — including Lake Heather and the other waterbodies, entrances, and the park — are maintained by the association, with day-to-day vendor coordination handled by Ocean Blue. A contracted vendor handles waterbody treatments. Direct aquatics concerns, including algae or debris, to the board and Ocean Blue.
Day-to-day neighborhood questions
When are trash and recycling picked up?
Trash is collected on mondays and thursdays; recycling on thursdays. Watering days and county collection details are on the Resources page.
My trash or recycling wasn't picked up — what do I do?
Curbside collection is handled by Hillsborough County, not the HOA. Report a missed pickup to the county's Solid Waste department online or by phone at (813) 272-5680.
There's an alligator in the lake — who do I call?
Call the Florida Fish and Wildlife Conservation Commission's Nuisance Alligator Hotline at 866-FWC-GATOR (866-392-4286). They dispatch a licensed trapper when an alligator poses a threat. Never feed or approach an alligator, and keep pets away from the water's edge.
What amenities does Carrollton Lakes have? Is there a pool or clubhouse?
Our community amenities are a park, a gazebo, and playground equipment — the playground sits at the community park across from the Pin Oak entrance. Carrollton Lakes does not have a community pool or a clubhouse.
Can I rent the gazebo or park for an event?
No — the gazebo, park, and playground are shared community amenities open to all residents and can't be reserved or rented for private events.
Can I park my boat, RV, or trailer in the community?
No — there is no boat parking in Carrollton Lakes, and RVs and trailers are not allowed.
Can I fish, swim, or boat in the lakes?
Fishing is allowed. Swimming is not allowed. Kayaks and small fishing boats with trolling motors are allowed.
Does the park have hours?
The park is believed to be open from dawn until dusk, but these hours have not yet been confirmed. Email the board at hello@carrolltonlakeshoa.com to confirm current park hours.
What is the neighborhood speed limit?
The speed limit is 25 MPH. Driving at 15 MPH is recommended for a community of our size; that recommendation does not change the 25 MPH speed limit.
Can cars park on the street overnight?
Cars can park on the street overnight, but abandoned vehicles may be subject to the declarations and covenants of the community.
What do I do about a car that looks abandoned on our street?
Abandoned vehicles may be subject to the declarations and covenants of the community. To report a vehicle that looks abandoned, or any other possible violation, email violations@carrolltonlakeshoa.com.
I got a violation letter and have questions or think it's wrong. Who do I contact?
Ocean Blue Community Management, Inc. handles violation notices and disputes. If you have questions about a notice or believe it is wrong, contact David Latrella, LCAM at (813) 560-0012 or david@oceanbluecam.com. The governing documents remain in the Homeowner Portal; Cora cannot decide a dispute or invent an appeal deadline.
How do I contact the property manager directly?
Our property manager is David Latrella, LCAM, Ocean Blue Community Management, Inc.. Address: 9403 N Armenia Ave, Tampa, FL 33612. Phone: (813) 560-0012. Email: david@oceanbluecam.com. Website: https://www.oceanbluecommunities.com. Ocean Blue handles violation notices, disputes, and collection questions.
Email David LatrellaCall Ocean BlueOcean Blue websiteOcean Blue contact page
How can I run for the HOA board, and when are elections?
Email the board at hello@carrolltonlakeshoa.com to ask about open seats, eligibility, and how to run.
Where do I take old paint, electronics, or household chemicals?
Hillsborough County Community Collection Centers accept paint, electronics, batteries, and bulky items from county residents (open Monday–Saturday, 7:30 AM–5 PM; limits apply). Household chemicals go to the county's Household Hazardous Waste drop-offs. Questions: Hillsborough County Solid Waste at (813) 272-5680.
Can I set off fireworks on holidays or other days?
Florida Statutes section 791.08 provides a fireworks-use exemption on January 1 (New Year's Day), July 4 (Independence Day), and December 31 (New Year's Eve). That exemption does not supersede local regulations or fireworks prohibitions in legally executed, properly recorded HOA covenants. The statute also says an HOA board may not create rules that abrogate a homeowner's fireworks-use rights on designated holidays or under general law. Other days are not covered by this holiday exemption; other legal exemptions may apply. This is not blanket permission to use fireworks in Carrollton Lakes: check the governing documents in the Homeowner Portal and ask Ocean Blue about community restrictions. Cora cannot confirm an unverified HOA restriction or a current local ban.
Florida Statutes § 791.08Governing documents in the PortalAsk Ocean Blue
Are short-term rentals or Airbnb allowed?
The short-term rental rules have not been confirmed. Contact the board or Ocean Blue to check before making rental plans; do not assume they are allowed or prohibited.
How do I report a streetlight outage?
Hillsborough County's Street Light Outages page directs residents to Tampa Electric (TECO) to report a dark or flickering streetlight. Use the TECO reporting form and include the pole number if available, or the location. Downed poles or power lines are emergencies, not routine streetlight outages: stay away and call 911.
County streetlight outage guidanceReport a streetlight outage to TECO
Who maintains the sidewalks?
Sidewalks along the streets are maintained by Hillsborough County Public Works, not the HOA. Report damage such as uplifted concrete or gaps online (choose "Sidewalk repair") or call (813) 635-5400.
There's a water main break on my street — who do I call?
Water and sewer lines are run by Hillsborough County Water Resources. For a broken water main or a sewer backup, call (813) 307-1000 right away — don't use the online form for emergencies.
There's a snake in my yard — what should I do?
Stand back and leave it alone — most Florida snakes are harmless, and only six species are venomous. It will usually move on by itself. If a snake is inside your home or won't leave, the Florida Fish and Wildlife Conservation Commission (FWC) lists licensed nuisance-wildlife trappers. If someone is bitten, call 911.
How do I report a possible violation?
Email violations@carrolltonlakeshoa.com with the property address and a photo of the alleged violation. It will be reviewed and routed to our property manager, who follows the association's violation process.
How do I check if a door-to-door solicitor is legitimate?
Solicitors in Hillsborough County are required to carry a county-issued permit. You can verify a permit — and find other safety contacts — on the Resources page.
Who do I call for a non-emergency safety concern?
For non-emergencies, call the Hillsborough County Sheriff's Office at 813-247-8200. Always call 911 for emergencies.
Meetings & staying informed
When are the garage sale, Christmas decorating contest, annual meeting, and budget meeting?
The community garage sale is typically held in April. The Christmas decorating contest and annual meeting are typically held in December. The budget meeting is typically held in November. These are usual months, not confirmed dates for this year; check the Events calendar and board announcements for current details.
When are board meetings, and can I attend?
The board meets monthly by Google Meet, and homeowners are welcome. Dates, times, and the join link are on the Events calendar and announced in the President's Corner email.
Where can I read the latest news from the board?
The President's Corner and the monthly newsletter are posted on the homepage as they're published, and quick updates go out on our Facebook page.
How do I contact the board?
Email hello@carrolltonlakeshoa.com — it reaches all board members, and we aim to reply within a day. For account, payment, or ARC questions, Ocean Blue via the Homeowner Portal is the fastest route.
Still stuck?
For account, payment, or ARC questions, the Homeowner Portal is the fastest route. For everything else, email the board at hello@carrolltonlakeshoa.com.